Virtual Therapy in Ontario Therapy that fits your week
Secure video and phone therapy for anyone living in Ontario, with the same registered therapists who see clients at our Lake Shore clinic in Etobicoke. Skip the commute, fit sessions around a busy schedule or talk from the privacy of your own space.


- Session
- 50 minutes
- Fee
- From $170
- Format
- Video or phone
- Who
- Anyone in Ontario
- Languages
- 8 offered
About virtual therapy
What is virtual therapy?
The right format is the one that helps you keep showing up for yourself. For many people, that means a mix of both.
Virtual therapy, also called online therapy or teletherapy, is psychotherapy over secure video or phone. It is the same kind of work you would do in a therapy room: a confidential, 50-minute session with a Registered Psychotherapist or Registered Social Worker who gets to know you and moves at your pace.
We want to be honest with you: in-person therapy is at the heart of what we do. Our clinic on Lake Shore Boulevard West in Etobicoke was designed to feel calm and genuinely comfortable, and there is something valuable about stepping out of daily life into a space set aside just for you. We also know getting there is not always realistic. That is why every therapist on our team offers virtual sessions, so you can get support wherever you live in Ontario.
When virtual therapy can be a good fit
- Your schedule is full and travel time would make therapy hard to keep up
- You live elsewhere in Ontario, outside our Etobicoke neighbourhood
- You value privacy and would rather talk from your own space
- You are a student or busy professional moving between campus, work and home
- Getting out the door is hard right now because of anxiety, low mood, illness or a new baby
- You are caring for children or family members at home
- You need an accessible option, since our clinic is not wheelchair accessible
Mixing in-person and virtual
You do not have to choose one or the other. Many clients mix both, coming into the clinic when they can and switching to video on busy weeks, in bad weather or when they are not feeling well. Most of our therapists offer in person, video and phone sessions, so you can keep the same therapist whichever way you meet. Some people start online and move to in-person sessions once they feel settled, and others do the reverse.
Private and secure sessions
Video sessions run on Jane, our secure booking and video platform, and your link arrives with your appointment reminder. To get the most from your time, find a quiet, private spot where you will not be overheard, use headphones if you can and check your connection a few minutes before you start. If home is busy, a parked car or a closed door can work well.
Getting started
Reach out through the form below or call us, and we will reply within 24 hours. We recommend therapists who may fit your needs, schedule and language, and you can book a 15-minute phone consult with one or more of them before choosing. Sessions are offered within clinic hours, Monday to Friday 9 am to 8 pm and Saturday and Sunday 10 am to 4 pm. Virtual sessions are available for individuals, couples and families anywhere in Ontario.
Is virtual therapy right for you?
Virtual sessions can make therapy easier to start and keep up. They might suit you if you are:
- Short on time and unable to fit a commute into your week
- Living elsewhere in Ontario, outside our Etobicoke neighbourhood
- More at ease talking from your own space
- Finding it hard to leave the house right now
- Caring for a baby, children or a family member at home
- Wanting to keep seeing your therapist through busy seasons, bad weather or illness
- Keen to keep therapy private from people you might run into
- Comfortable on video or phone calls, with a private place to talk

What we help with
Most of the concerns our therapists support in person can also be worked on over video or phone. Here are some of the most common.
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Anxiety
Worry, panic and social anxiety, with the option to start from somewhere that already feels safe.
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Depression and low mood
Support when getting out the door feels like too much, from wherever you are.
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Stress and burnout
Work, school and caregiver stress, with sessions that fit around a demanding schedule.
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Postpartum and perinatal
Support during pregnancy and after birth, without having to leave home with a newborn.
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Grief and loss
Space to grieve at your own pace, from the privacy and comfort of home.
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ADHD
Practical support for focus, organization and emotion regulation, with no travel to plan around.
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OCD
Intrusive thoughts and compulsions, with therapists trained in exposure and response prevention.
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2SLGBTQIA+ mental health
Affirming support for queer and trans people anywhere in Ontario.
Some approaches our therapists use
The same evidence-based approaches our therapists use in the clinic adapt well to video and phone. Your therapist will explain how they work along the way.
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Cognitive Behavioural Therapy
Notice the links between thoughts, feelings and actions, and practise new ways of responding.
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Dialectical Behaviour Therapy
Skills for managing intense emotions, tolerating distress and navigating relationships.
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Acceptance and Commitment Therapy
Loosen the grip of painful thoughts and move toward what matters most to you.
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Internal Family Systems
Get to know the different parts of you with curiosity and compassion.
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Emotion-Focused Therapy
Make room for emotions and learn what they are telling you, rather than pushing them away.
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Narrative Therapy
Separate yourself from the problem and rewrite the stories about your life that hold you back.
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Attachment-Based Therapy
Understand how early relationships shape the way you connect today, and build more secure ways of relating to others.
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Mindfulness-Based Approaches
Simple practices to slow down, notice what is happening in your body and settle your mind.
What to expect
From your first message to ongoing sessions, here is how virtual therapy works at Thought & Feeling.
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Send an inquiry
Fill in the form below or call (647) 499-0440. We reply within 24 hours.
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Choose your therapist
We recommend therapists who may fit your needs. Book a 15-minute phone consult with one or more of them and choose who feels right.
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Get your link
Book online and your secure Jane video link arrives with your appointment reminder. For phone sessions, your therapist will call you.
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Settle in and start
Find a quiet, private spot and join a few minutes early. You can switch to in-person sessions at our Lake Shore clinic any time.

Video, phone or in person
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Video sessions
Secure video sessions through Jane from anywhere in Ontario, on your laptop, tablet or phone.
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Phone sessions
Talk from wherever you feel most comfortable, no camera needed.
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In person on Lake Shore
When you can make it, our calm clinic at 3515 Lake Shore Blvd W is ready for you, with hot drinks on hand.
Therapists who offer virtual therapy
Every therapist on our team offers virtual sessions. Filter by language or availability to find someone who feels like the right fit.
Every situation is different. Other therapists on our team may also be a good fit, so we confirm fit case by case and you can book a free 15-minute consult before deciding.
Fees and insurance
From $170
Per 50-minute individual session, the same as in person. Couples sessions are $195 to $225 and family sessions $220 to $245. No tax is charged.
Please note: Always check directly with your insurance provider to confirm your coverage. We share general information to help you plan, but your plan decides what is covered.
- Covered by many extended health plans for Registered Psychotherapists and Registered Social Workers
- A receipt after every session for your benefits provider
- Pay by credit card, Debit Visa or Interac e-Transfer
- Cancel or reschedule free of charge with 24 hours notice
Virtual therapy questions
Who can access virtual therapy?
Anyone living in Ontario. Our therapists are registered in Ontario, so virtual sessions are available across the province, from Etobicoke to Ottawa to Thunder Bay.
Is virtual therapy as helpful as in-person therapy?
Many people find video sessions work well for them, while others feel more settled in a room with their therapist. It depends on you, what you are working on and what helps you keep showing up. You can try both and switch whenever you like.
Can I switch between in-person and virtual sessions?
Yes. Most of our therapists offer in person, video and phone sessions, and many clients mix them depending on their week. Just choose the format when you book.
What do I need for a video session?
A laptop, tablet or phone with a camera, a reliable internet connection and a private place where you will not be overheard. Headphones help. Your link arrives with your appointment reminder.
Is virtual therapy private and secure?
Yes. Sessions run on Jane's secure video platform, and our therapists follow the privacy and confidentiality standards of their regulatory colleges and Ontario privacy law. Your therapist will explain the few legal limits to confidentiality at your first session.
Is virtual therapy covered by insurance?
Many extended health benefit plans cover psychotherapy with a Registered Psychotherapist or Registered Social Worker, whether sessions are in person or virtual. Coverage varies, so contact your insurance plan directly to confirm your coverage. We provide a receipt after each session.
Please note: Always check directly with your insurance provider to confirm your coverage. We share general information to help you plan, but your plan decides what is covered.
What if I am in crisis?
Virtual therapy is not a crisis service. In an emergency, call or text 988 or go to the nearest emergency department.
Get started
Take the first step
Tell us a little about what you are looking for. We reply within 24 hours with therapists who could be a good fit, online or in person.
New here
Tell us a little about what you are looking for and we will reply within 24 hours to help you find the right therapist.
Fill in the inquiry form- (647) 499-0440
- hello@thoughtandfeeling.ca
- 3515 Lake Shore Blvd W, Etobicoke
- Evening and weekend appointments available
New client inquiry
Private and secure. Only our intake team sees your answers.



